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BANKING OPERATIONS ADVANCED                                                       15 | Banca e Seguros
                                                                                           15 | Banking and Insurance
         Requirements
         Basic Knowledge of Banking Operations







          Nowadays, it is essential for banking operators to provide support to customers in marketing products and banking services, in order to
          assure quality and satisfaction to customers.






                                                            CONTENTS
             OBJECTIVES
                                                            Module 1 - Opening Account Contracts (Sight and Term Deposits)
             At the end of this training course, all trainees will have   - Essential Elements of the Contract and Importance of the Relation of Customer
             acquired an integral vision of management of the credit   with Institution
             institutions they in know in detail: account opening contracts;   - Attendance Service Principles
             selling banking and financial products; foreign operations;
             banking contracts and also baking secrecy procedures.  - Cheque Deposit Operation
                                                             - Basic and Mandatory Rules of Depositing a Cheque
                                                             - General Notions on Cheques
             ADDRESSEES                                      - Uniform Law for Cheques
                                                             - Term Deposits
             Senior managers of credit institutions and everyone
             interested on this subject.                     - Constitution of a Traditional Term Deposit
                                                             - Financial Products to Capture Resources
                                                            Module 2 - Selling Banking Products / Selling Financial Products
                                                             - Rules of Commercial Sale
                                                             - Simulation and Practical Cases
                                                             - Cross Selling Operations

                                                            Module 3 - Foreign Operations
                                                             - Bank Guarantees
                                                             - Import and Export Documentary Credits
                                                             - Import and Export Documentary Collections
                                                             - Collecting Cheques
                                                             - Order of Payment to Abroad
                                                             - Order of Payment From Abroad
                                                             - External Financings
             INFORMATION                                     - Exchanges
             Hours: 30h                                      - Exchange Rate Fixation Contracts
             Time: See Training Plan
             Material Delivered: Training Support Material  Module 4 - Banking Contracts
             Training: Attendance Required                   - Contract
             Regime: Working Hours / Post-Working Hours         - Private Contract
                                                                - Corporate Contract
                                                                - Guarantee Factor
                                                             - Leasing
                                                                - Leasing of Movable Assets
             METHODOLOGIES                                      - Real Estate Leasing

             Methodologies used by the trainer will be       - Long Term Rental
                                                             - Documentary Credit
             expository, demonstrative and/or active, favouring   - Current Account
             the latter whenever possible.                   - Bank Guarantee

                                                            Module 5 - Banking Secrecy
                                                             - Purposes of Banking Secrecy
                                                             - Sanctions from Breaking Banking Secrecy










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