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CREDIT AND DEBT COLLECTION CONTROL 07 | Gestão
07 | Management
Requirements
Notions on Financial Management

Corporate setting has several factors that support the success of some organisations and the failure of others, namely credit and debt
collection analysis. This factor is considered to be the most relevant management tool in the context of a competitive process, since it is
the basis for the financial stability of a company.

CONTENTS
OBJECTIVES
Module 1 - Company and Credit Management
At the end of the course, all trainees should be able to - Concept of Company
understand the importance of credit and financial costs; to - Credit Policies
develop skills in terms of the applicability of credit control - Credit Control
methods; to organise an efficient debt collection system - Economic and Financial Indicators
through the definition of goals; to identify actions within the - Credit and Risk of Default
debt collection process.
Module 2 - Financial Products in Credit Management
- Factoring
ADDRESSEES - Credit Insurance
Finance and/or administration professionals; all professionals Module 3 - Debt Collection Management
who need to update, specialise or even acquire specific skills - Forms of Debt Collection
in this area. - Organizing a Debt Collection Plan
- Processing Debt Collections
- Accounting Entries

Module 4 - Debt Collection Process
- Relation Types
- Development of Assertiveness
- Negotiation Techniques
- Argumentation Techniques
- How to Avoid Conflicts

Module 5 - Legal Proceedings
INFORMATION - Organisation of Legal Cases
Hours: 20h - Rules of Sales in Legal Proceedings
Time: See Training Plan
Material Delivered: Training Support Material
Training: Attendance Required
Regime: Working Hours / Post-Working Hours

METHODOLOGIES

Methodologies used by the trainer will be
expository, demonstrative and/or active, favouring
the latter whenever possible.

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