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HOUSEKEEPING 21 | Actividades Domésticas
21 | Household Chores
Requirements
No Requirements

Service provided by housekeepers is of great importance, as it is a very broad work that requires time availability to be correctly, hygienically
and safely performed.

CONTENTS
OBJECTIVES
Module 1 - Professional Image and Ethics
At the end of this training course, all trainees will be able to - Personal Presentation
correctly and efficiently perform cleaning duties. - Interpersonal Relationship
- Duties, Functions and Tasks
ADDRESSEES - Dress Code
- Professional Ethics and Posture
Everyone who intends to improve in housekeeping.
Module 2 - Verbal and Physical Communication
- Communication
- Presentation
- Assertive Communication
- Body Posture
Module 3 - Cares to be Taken in the Kitchen
- Choosing Food, Supermarket Lists and Shopping Frequency
- Handling and Cleaning Techniques
- Use of Cleaning Detergents
- Preparing and Storing Food
- Elaboration of Menu (Harmonisation of Courses)
- Care to Take with Waste
Module 4 - Safety
- Cleaning Hands
- Cleaning Domestic Appliances
- Safety and Prevention of Accidents
INFORMATION - Use of Cleaning Detergents
Hours: 30h
Time: See Training Plan
Material Delivered: Training Support Material
Training: Attendance Required
Regime: Working Hours / Post-Working Hours

METHODOLOGIES

Methodologies used by the trainer will be
expository, demonstrative and/or active, favouring
the latter whenever possible.

ANGOLA +244 225 400 399 | www.get-ao.com ∙ PORTUGAL +351 244 820 630 | www.get-pt.pt ∙ MOÇAMBIQUE +258 857 367 374 | www.get-mz.com 3