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WORKSHOP - INTEGRATION OF SOCIAL
RESPONSIBILITY ON QUALITY MANAGEMENT SYSTEM 02 | Ambiente, Saúde e Segurança no Trabalho

02 | Environment, Health and Safety at Work
Requirements
Knowledge on Quality Management

Quality management of an organisation is oriented to the satisfaction of requirements from the customers and other interested parties,
without forgetting the objectives of the company itself. A quality management system is something specifically created and developed to
an organisation.

CONTENTS
OBJECTIVES
Module 1 - Quality Management
This workshop aims to focus work advantages on - Company, Management and Quality
companies when they are integrated in a quality management - Generating Quality
system.
- Communication Between Departments under the Domain of Quality
- Purpose of Quality in Companies
ADDRESSEES
Module 2 - Customers, Production and Quality
Entrepeneurs and businessmen; customer service - Importance of Quality in Production
responsible persons; administrative collaborators; everyone - Quality in Sales and Customers
intending to perform these quality working duties respecting
current standards. - Incidence of Quality in Profitability
Module 3 - Results
- Results Expected with Quality Management

INFORMATION

Hours: 6h
Time: See Training Plan
Material Delivered: Training Support Material
Training: Attendance Required
Regime: Working Hours / Post-Working Hours

METHODOLOGIES

Methodologies used by the trainer will be
expository, demonstrative and/or active, favouring
the latter whenever possible.

ANGOLA +244 225 400 399 | www.get-ao.com ∙ PORTUGAL +351 244 820 630 | www.get-pt.pt ∙ MOÇAMBIQUE +258 857 367 374 | www.get-mz.com 193