Page 483 - Get_Training_Catalogo_presencial_2026

WORKPLACE RELATIONS 05 | Foro Comportamental
05 | Behavioural Context
Requirements
No Requirements

In our working environment, professional relations should always be pleasant, friendly and respectful. The dividing line between a friendly
contact and a more intimate one is very dubious; therefore, we should make sure that our attitudes are adequate to our workstation.

CONTENTS
OBJECTIVES
Module 1 - Relational Effectiveness Evaluation
At the end of this training course, all trainees should be - Process of Interpersonal Communication
able to recognize their communicational attitudes in the - Communication Barriers Management
relationship with others; to use communication tools - Development of Personal Skills
assertively; to react in the face of passive, aggressive and
manipulative behaviours; to use assertiveness in conflict and
negotiation management; to identify the factors that enable Module 2 - Intra and Interpersonal Conflict Management
the establishment of an interpersonal relationship inter and - Promotion of Self-esteem
intra work team. - Group and Active Listening
- Leadership and Management of Deadlocks
- Relation and Production Tasks
ADDRESSEES - Synergies and Situational Leadership
All professionals intending to improve personal relationship
techniques in working context. Module 3 - Developing Trust in Work Relationships
- Effectiveness and Efficiency in Informal and Formal Working Context
- Openness and Sincerity Environment
- Expressing Feelings and Emotions facing Difficulties in Working Environment
- Individual Differences Management
- Profile Operational Analysis: Dominant, Influent, Self-Assured, Competent

INFORMATION

Hours: 30h
Time: See Training Plan
Material Delivered: Training Support Material
Training: Attendance Required
Regime: Working Hours / Post-Working Hours

METHODOLOGIES

Methodologies used by the trainer will be
expository, demonstrative and/or active, favouring
the latter whenever possible.

ANGOLA +244 225 400 399 | www.get-ao.com ∙ PORTUGAL +351 244 820 630 | www.get-pt.pt ∙ MOÇAMBIQUE +258 857 367 374 | www.get-mz.com 43