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HIGH PERFORMANCE IN WORKING TEAMS 05 | Foro Comportamental
05 | Behavioural Context
Requirements
No Requirements
After various researches having been performed, to identify the features of the future professional, all point to the ability to work in teams.
This course will enable trainees to develop skills to work in high-performance teams and thus, contribute to making a more competitive
organization.
CONTENTS
OBJECTIVES
Module 1 - Conflict Resolution - Routine Tasks that Consume more
This training “High performance in working teams” is amongst teams Time
intended to raise awareness among trainees in the topics - Activity 1: Brainstorming: What - Identify what you do best, delegate
such as: conflict resolution between teams; taking on situations / issues may convey what others know how to do best
decisions; delegating tasks / assigning activities to the right
people; increasing autonomy; ability to analyze complex in team disputes? How to Solve - Types of delegation (S.Covey)
situations; detecting enhancement opportunities and Them? How to face a conflict - Delegate Methods
following up on employees’ careers. situation? - Delegate Results
- Methods for Addressing disputes - Learn how to delegate tasks
among teams - Selecting the right person
ADDRESSEES - Evaluation and Description of - Evaluate the skills of subordinates
This training is aimed at all people interested in this subject. Individual Behavior - in a conflict - Start the less important tasks
situation - Report the reason for such task
- Dealing with a Conflict in a positive - Ensure the possibility of task
manner execution
- Strategies and forms of solving the - Always delegate an entire Task
problems Fully
- Avoiding Conflict - Barriers to Delegation
- Being relaxed and an unhurried - Following-up Actions and
worker Monitoring of Delegated Activities
- Minimizing differences and - No prying - “Hands Off”
Focusing on Problem Solving - Informal Follow up Meetings
satisfying the other party - Final Evaluation Meetings
- Domination - Solving one’s own
Interests Module 4 - Monitoring careers
- Mutual Concession - Both Parties - Making the Monitoring of Your
INFORMATION give in as to gain something else in Career
Hours: 30h return (give and take) - Definition of Individual Objectives
Time: See Training Plan - Integration – Acceptable and for Each Employee
Material Delivered: Training Support Material honest agreement among parties - Show Interest in Development
Training: Attendance Required Employee
Regime: Working Hours / Post-Working Hours Module 2 - Principles for Decision - Within Career Development
Making Expectations of Sonangol EP and Its
- Natural underlying principles for Subsidiaries
Decision Making - Distinguished - Career Model
Behaviors vs Decision Making: - Training Plan and Training
METHODOLOGIES - Initiative for Decision Making Programs
Methodologies used by the trainer will be - Fear in taking on a decision (for - Monitor the evolution of the
development of specific Generic
the superior);
expository, demonstrative and/or active, favouring - Methods in order to Improve Skills of Sonangol EP Development
the latter whenever possible. Decision Making Process and Its Subsidiaries
- Identifying Adverse Trends Generic:
- Customer Orientation
Module 3 - Learning to Delegate - Teamwork / Interpersonal
Tasks Relationship
- What may or may not be - Dedication / Cooperation
delegated? - Problem Solving Capacity
ANGOLA +244 225 400 399 | www.get-ao.com ∙ PORTUGAL +351 244 820 630 | www.get-pt.pt ∙ MOÇAMBIQUE +258 857 367 374 | www.get-mz.com 77

