Page 59 - Get_Training_Catalogo_presencial_2026

EXECUTIVE SECRETARIAT 01 | Funções de Suporte Administrativo
01 | Administrative Support Functions
Requirements
No Requirements

Institutions are increasingly acknowledging executive secretariat for the corporate success of companies. Nowadays an executive secretariat
professional shall be able to rapidly act with efficacy and efficiency, in order to be able to comply with market demands.

CONTENTS
OBJECTIVES
Module 1 - Administrative Module 4 - Public Relations and
At the end of this training course, trainees should be able Organization Protocol
to efficiently perform all the duties related with secretariat; - Definition of Secretariat - Definition and Characteristics
to perform duties with a high degree of autonomy in the - Types of Secretariat - Internal Public Relations
field of secretariat; to develop aptitudes and responsibilities
in organising work, time management and training - Functions of Secretariat - External Public Relations
management. - Types of Secretaries on Services - Relation with Press
- Professional and Moral Qualities - Public Relations Program
Required in Secretariat - European Code of Professional
ADDRESSEES - Professional Code of Ethics Conduct in Public Relations

Secretaries; administrative collaborators; management - Behaviour / Presentation
consultants and everyone interested in this sector. Module 5 - Correspondence
Module 2 - Service to the Public - Matching and its Importance in
- Techniques Used in Secretariat Business
- Specific Duties of Secretariat - Official Correspondence
- Time Management - Commercial Correspondence
- Communication Skills
- Answering the Phone Module 6 - Event organization and
protocol standards
Module 3 - Archive - The Planning
- Correspondence - The 5 Organization Issues
- Receiving Correspondence - Event Types
- Organization of Processes - The Event program
- Commercial Writing - Summary
/ Examples
- Importance of Archive
INFORMATION - Logistic Support to the Meeting
Hours: 40h
Time: See Training Plan
Material Delivered: Training Support Material
Training: Attendance Required
Regime: Working Hours / Post-Working Hours

METHODOLOGIES

Methodologies used by the trainer will be
expository, demonstrative and/or active, favouring
the latter whenever possible.

ANGOLA +244 225 400 399 | www.get-ao.com ∙ PORTUGAL +351 244 820 630 | www.get-pt.pt ∙ MOÇAMBIQUE +258 857 367 374 | www.get-mz.com 3