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CORPORATE ETIQUETTE AND PROTOCOL 01 | Funções de Suporte Administrativo
01 | Administrative Support Functions
Requirements
No Requirements

Social component of a professional career is fundamental and, therefore, knowledge on corporate etiquette and protocol are becoming
more important. Executives have an increasing need to demonstrate that they know how to behave in protocol situations of high tension.

CONTENTS
OBJECTIVES
Module 1 - Protocol Introduction
At the end of this training course, trainees will have - High State Authorities Precedences
acquired communicational and interpersonal skills; to be - Organization of Meals, Buffets and Cocktails
and act facing different situations and people from several - Writing Invitations
hierarchies.
- Current Legislation on the National Flag
- Precedences Inside Cars, and Embarking and Disembarking from Trains, Ships
ADDRESSEES and Planes.
Businesspeople, assistant managers; secretaries; Module 2 – Speeches and Presentations
receptionists; managers; middle and senior managers and
everyone interested on this subject. - How to Proceed in Situations of Speeches
- Rules to Make Presentations
- How to Use Business Cards
- Hosting - How to Welcome Visitors

Module 3 - Organizing Work Meetings
- Elaboration of Minutes; Formal Correspondence and Sending
- Organisation of Congresses and Other Events
- Organisation of Domestic and International Working Trips

INFORMATION

Hours: 20h
Time: See Training Plan
Material Delivered: Training Support Material
Training: Attendance Required
Regime: Working Hours / Post-Working Hours

METHODOLOGIES

Methodologies used by the trainer will be
expository, demonstrative and/or active, favouring
the latter whenever possible.

ANGOLA +244 225 400 399 | www.get-ao.com ∙ PORTUGAL +351 244 820 630 | www.get-pt.pt ∙ MOÇAMBIQUE +258 857 367 374 | www.get-mz.com 27