Page 93 - Get_Training_Catalogo_presencial_2026

ADMINISTRATIVE TECHNIQUES (PORTUGAL) 01 | Funções de Suporte Administrativo
01 | Administrative Support Functions
Requirements
No Requirements

Administrative techniques are processes that assist the daily operations of the company, with the purpose of standardising routines, ease
work and effective communication. This course aims to give trainees technical and administrative knowledge that will allow them to develop
their functions with quality and efficacy.

CONTENTS
OBJECTIVES
Module 1 - Administration
At the end of this training course, trainees should be - Definitions and Types of Administration
able to develop competencies that will allow an efficient - Organising Work/Organisational Structures
performance of administrative functions; to communicate by - General Regime for Careers
developing adequate attitudes and behaviors.
- Labour Legal Relation in Public Administration (Dec.25/91 of 29 of June) -
Compared Study
ADDRESSEES - Legal and Working Solutions - Corporate Sector
- Bureaucracy
Administrative assistants, clerical assistants, receptionists - Administrative Functions
and everyone interested on this sector.
- General Actions Principles in which Administration Rules are Based

Module 2 - Organizing Meetings
- Directing and Arranging Meetings
- Meeting Opening Session
- Rules to Follow During the Meeting
- How to Conclude Meetings
- Definition and Standards to Elaborate Minutes (Layouts)
- Invitation and Notice (Layouts)

Module 3 - Time and Stress Management
- Definition of Priorities
- Main Laws and Principles of Time Management
- Ways of Saving Time
- Stress
- Stress Sources
INFORMATION - Stress Symptoms
Hours: 120h
Time: See Training Plan Module 4 - Internet in Administration
Material Delivered: Training Support Material - Substantial Changes in Work Organics
Training: Attendance Required - E-mail
Regime: Working Hours / Post-Working Hours - Users Responsibilities
Module 5 - Ethics and Professional Conduct in Public Services
- Professional Ethics and Moral
- Fundamentals of Professional Ethics
METHODOLOGIES - Scope, Content and Application of Public Services Professional Tariffs

Methodologies used by the trainer will be - Essentials on Administration
expository, demonstrative and/or active, favouring
the latter whenever possible.

ANGOLA +244 225 400 399 | www.get-ao.com ∙ PORTUGAL +351 244 820 630 | www.get-pt.pt ∙ MOÇAMBIQUE +258 857 367 374 | www.get-mz.com 37