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RESOURCES AND LEADERSHIP MANAGEMENT 06 | Recursos Humanos
06 | Human Resources
Requirements
No Requirements

Companies and institutions should invest in the development of their potential entrepreneur in order to stay competitive. They should be
able to create the proper environment for the identification of new opportunities and turn ideas and opportunities into effective businesses.
To make this environment possible, it is necessary for the leader to be able to efficiently manage resources and motivate employees.

CONTENTS
OBJECTIVES
Module 1 - Dynamics of Teams
At the end of this training course, all trainees will be able to - From Group Notion to Team Notion
recognise the advantages of team work for the individual and - Mission and Team Goals
for the organisation; to interpret the development process - Construction and Development of Teams
of the teams; to analyse different types of leadership; to
align the work team members with the company goals;
to evaluate teams performance; to identify the main Module 2 - Leadership and Team Management
challenges of delegation; to identify teamwork disputes and - Conceptual Approaches
resolve teamwork disputes; to negotiate daily; to organise - Role of the Leader in Teams
personal and team activities; to define priorities according - Different Leadership Styles and Correspondent Implications
to importance and urgency; to differentiate motivation and - Team Manager Competencies
satisfaction; to analyse organisational culture as a catalyst - Bases of Power and Styles of Authority
for individual motivations; to identify teams weaknesses to - Coaching and Team Development
improve.
Module 3 - Dispute Management within the Team
ADDRESSEES - Notion of Conflict
- Conflict vs Criticism
Team leaders; current and future professionals responsible - Conflict or Problem
for team management intending to improve or refresh - The Nature of Conflicts
knowledge in this area.
- Guidelines in Managing Disputes
Module 4 - Negotiation within the Team
- Negotiating as a Communication Duty
- Negotiation Strategies
- Key-stages in Negotiating
INFORMATION Module 5 - Establishing goals and Evaluating Results

Hours: 40h - Aims, Targets and Goals
Time: See Training Plan - Different Categories of Goals
Material Delivered: Training Support Material - How to Set Goals within Teams
Training: Attendance Required - The Importance of Control within Teams
Regime: Working Hours / Post-Working Hours - Basic Principles in Evaluation
Module 6 - Activity Organization and Time Management
- Time, Time Management and Dimensions
- Determining Priorities: Urgent vs Important
METHODOLOGIES - Organising Personal Time and Team Time

Methodologies used by the trainer will be - Basic Principles of Personal Planning
expository, demonstrative and/or active, favouring Module 7 - The Art of Delegation
the latter whenever possible. - Task Delegation
- Main Obstacles to Delegation
- Attitudes Towards Delegation

ANGOLA +244 225 400 399 | www.get-ao.com ∙ PORTUGAL +351 244 820 630 | www.get-pt.pt ∙ MOÇAMBIQUE +258 857 367 374 | www.get-mz.com 61