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ORGANIZATION AND WORKING METHODS                                                  05 | Foro Comportamental
                                                                                           05 | Behavioural Context
         Requirements
         No Requirements







          A company is composed of several areas in which work tasks intersect, consequently creating a path that leads to a successful business. In
          order for this path to take the right course, it is necessary to organize the whole work, using an effective and efficient method.






                                                            CONTENTS
             OBJECTIVES
                                                            Module 1 – OSM - Organization, Systems and Methods
             At the end of the training course, trainees will have acquired   - Concept
             the technical skills to perform the essential duties of their   - Evolution
             function, being able to manage priorities, and organize and   - Developed Areas
             manage time effectively.
                                                             - Disadvantages

             ADDRESSEES                                     Module 2 - Procedures that Ease Time Management and Organization
                                                             - Organization of Activities
             Staff responsible for management and teams, executive   - Work Simplification
             secretaries and administrative assistants.
                                                             - Interruptions and Telephone Management
                                                             - Information Selection
                                                             - Problems Resolution
                                                            Module 3 - Time Wasters
                                                             - Different Types of Time Wasters
                                                             - Causes and Solutions
                                                             - Urgent vs Important
                                                            Module 4 - Developing an Efficient Management
                                                             - Organization Subsystems
                                                             - Importance of Management According to Peter Drucker
                                                             - Basic Management Functions
                                                             - Knowing How to Delegate
                                                             - Changing Difficulties into Objectives
                                                             - Conflict Management
             INFORMATION
             Hours: 20h
             Time: See Training Plan
             Material Delivered: Training Support Material
             Training: Attendance Required
             Regime: Working Hours / Post-Working Hours




             METHODOLOGIES

             Methodologies used by the trainer will be
             expository, demonstrative and/or active, favouring
             the latter whenever possible.
















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