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PROFESSIONAL ETHICS AND CONDUCT                                                   05 | Foro Comportamental
                                                                                           05 | Behavioural Context
         Requirements
         No Requirements







          Professional ethics is the set of ethical standards that form the worker consciousness and rule his/her behaviour. To have professional
          ethics means that the individual shall follow all activities related with his work, in accordance with the principles set by society and his/her
          work group. In association with professional ethics, professional conduct consists of a set of duties, principles and standards adopted by a
          determined professional group.




                                                            CONTENTS
             OBJECTIVES
                                                            Module 1 - Ethical Requirements
             At the end of this training course, trainees shall be able to   - Description
             acknowledge ethic demands associated with their work;   - Consciousness of Hierarchic Values
             to identify conduct factors associated with their work;   - Sense of Discipline
             to acknowledge their competences and functions; to
             acknowledge requirements of ethics and conduct in the   - Availability, Punctuality and Assiduity
             relation with their work colleagues, the organisation itself and
             external public.                               Module 2 - Factors of Conduct
                                                             - Capacity of Organisation and Fulfilment with Work
                                                             - Sense of Anticipation
             ADDRESSEES                                      - General Knowledge
             Everyone who wants to acquire/develop knowledge on   - Oral and Written Expression
             professional ethics and conduct.                - Creativity and Versatility
                                                             - Interpersonal Relations
                                                             - Professional Secrecy
                                                             - Social Support
                                                            Module 3 - Personal Requirements vs Requirement of Function
                                                             - Competences and Aptitudes
                                                             - Responsibility
                                                             - Use of Knowledge and Experiences for Productivity
                                                             - Objectivity (Rational Analysis of Facts)

                                                            Module 4 - Requirements Concerning Work Colleagues
                                                             - Respect for Dignity of Human Person
                                                             - Personal and Professional Development of Colleagues
             INFORMATION                                     - Consideration for Suggestions, Problems e Needs from Others
             Hours: 30h
             Time: See Training Plan                        Module 5 - Requirements Concerning Organisation
             Material Delivered: Training Support Material   - Participation in the Objectives of the Organisation
             Training: Attendance Required                   - Promotion of the Organisation Image
             Regime: Working Hours / Post-Working Hours      - Use of Materials and Equipments
                                                             - Professional Secrecy

                                                            Module 6 - Requirements Concerning External Public
                                                             - Respect and Confidence
             METHODOLOGIES                                   - Principle of Free Competition

             Methodologies used by the trainer will be       - Bilateral Communication
             expository, demonstrative and/or active, favouring
             the latter whenever possible.
















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