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CORPORATE COMMUNICATION 05 | Foro Comportamental
05 | Behavioural Context
Requirements
No Requirements

The amount of information circulating in corporate environment is such that it is difficult for any organization to absorb and manage all
information. Therefore, it is vital for organizations to adopt a process to filter information, aiming a more effective internal communication.

CONTENTS
OBJECTIVES
Module 1 - Communication
At the end of this training course, trainees will be able - Strategic Function of Communication
to transform corporate communication into a company - Communication Instruments
management strategic tool; to know the most modern - Barriers to Communication
techniques of internal communication and methods to
select them in accordance with the profile and need of each
organisation; to align collaborators in relation with corporate Module 2 - Corporate Communication and Action Plan
objectives, in order to consolidate a positive inside and outer - Ideal Corporate Communication
image of the organisation and to learn how to use inside - Elaboration of a Corporate Communication Plan
communication in moments of change and crisis. - Main Corporate Media
Module 3 - Inside Communication in Company Organisational Chart
ADDRESSEES - Work Process Between HR and Communication
Professionals involved in inside communication processes in - The Manager New Profile Challenge: Leadership and Dialogue
the company.
Module 4 - Verbal Communication
- How to Use Telephones and Mobile Phones
- Formal and Informal Communication
- Emails and SMS
- How to Use Social Networks to Potentiate Corporate Communication
- How to Send and Respond to Invitations
- Acknowledgement, Condolences and Congratulations
- Usefulness of Visit Cards
Module 5 - Direct Communication
- Visitors Welcoming
INFORMATION - Behaviour in Reunions
Hours: 20h - People Placement on Reunions and Seminars
Time: See Training Plan - How to Master a Room and Covey Security, Leadership and Team Spirit
Material Delivered: Training Support Material - How to Convey Critics and Suggestions to Collaborators for Changes in
Training: Attendance Required Behaviour
Regime: Working Hours / Post-Working Hours - How to Act in Receptions and Cocktails
- Effective Networking

METHODOLOGIES

Methodologies used by the trainer will be
expository, demonstrative and/or active, favouring
the latter whenever possible.

ANGOLA +244 225 400 399 | www.get-ao.com ∙ PORTUGAL +351 244 820 630 | www.get-pt.pt ∙ MOÇAMBIQUE +258 857 367 374 | www.get-mz.com 35